Privacy Policy
Last updated: [date]
This policy explains what [LLC name], a New Mexico limited liability company ("Showy", "we"), collects when you use Showy, and why.
What we collect
From professionals ("Pros"): sign-in email, business name, address, phone, services, prices, opening hours and settings. Identity and bank details needed for payouts are collected and stored by Stripe, not by us.
From clients: name, mobile phone, email, the appointment you booked, any discount code you used, whether you accepted the cancellation policy, whether you asked for offers from the Pro, and the status of the booking (paid, cancelled, attended). Card details are handled entirely by Stripe; we never see or store your card number.
Technical data: a sign-in cookie for Pros, and standard server logs (IP address, browser) kept for security.
How we use it
- to show booking pages and hold appointments;
- to process deposits and refunds through Stripe;
- to send confirmation, reminder and cancellation emails;
- to show Pros their schedule, their clients' contact details and visit history;
- to send you offers from a Pro, only if you ticked "Send me offers" when booking;
- to prevent fraud and keep the Service secure.
We do not sell personal information. Clients only get offers (such as a discount code) from a Pro they booked with and only if they asked for them when booking. Every offer email has an unsubscribe link; unsubscribing stops offers from that Pro but not the emails about your bookings. Your phone number is never used for marketing.
Who we share it with
- The Pro you book with sees your name, phone, email and booking, so they can run your appointment and contact you.
- Service providers that run Showy for us: Stripe (payments), Supabase (database), Resend (email), Vercel (hosting). They may only use the data to provide their service to us.
- Authorities, when the law requires it.
How long we keep it
Booking records are kept for as long as the Pro's account is active and up to [X] years after, for accounting and dispute purposes. Pros can delete their account from Settings. Clients can ask us to delete their data at [support email]; we may keep what the law or an open dispute requires.
Security
Data is encrypted in transit, access is limited to what each person needs, and payment data stays with Stripe.
Your rights
You can ask to access, correct or delete your personal information by writing to [support email]. Residents of some states (for example California) have additional rights under their state's law; we honor those requests.
Children
Showy is not meant for children under 13, and we do not knowingly collect their information.
Changes
We will post any update on this page and change the date above. Material changes will be emailed to Pros.
Contact
[LLC name] · [registered address], New Mexico · [support email]